1. Terms of Service
Introduction Our platform, Stretch, provides fitness services that connect users with coaches for personalized training sessions. By accessing or using our platform, you agree to abide by our Terms of Service.
Key Points
- User Responsibilities: Users are responsible for providing accurate information and complying with our community guidelines.
- Payment: Payment for services is processed securely through our platform.
- Intellectual Property: Content shared on our platform is subject to copyright and intellectual property rights.
- Privacy: We value your privacy and handle personal data in accordance with our Privacy Policy.
- Dispute Resolution: Any disputes arising from the use of our platform will be resolved through arbitration.
2. Privacy Policy
Introduction At Stretch, we are committed to protecting your privacy and safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your data.
Key Points
- Information Collection: We collect personal information to provide and improve our services.
- Data Usage: Your data is used to personalize your experience, process transactions, and communicate with you.
- Security: We employ industry-standard security measures to protect your data from unauthorized access.
- Third-party Services: We may use third-party services to enhance our platform, and their privacy practices may differ from ours.
- Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy.
3. Cancellation Policy
Introduction Our Cancellation Policy governs the cancellation of training sessions booked through our platform.
Key Points
- Cancellation Timeframe: Users can cancel sessions up to 24 hours before the scheduled start time without incurring fees.
- Refunds: Cancelled sessions are refunded as points to the user’s account, which can be used for future bookings.
- Rescheduling: Users can reschedule sessions within the cancellation timeframe without penalty.
- Exceptions: Exceptions to the policy may be granted in cases of emergencies, subject to review.
4. Intellectual Property Policy
Introduction Our Intellectual Property Policy outlines the rights and responsibilities related to content shared on our platform.
Key Points
- Ownership: Users retain ownership of their content, but grant Stretch a license to use it for the purposes of our platform.
- Copyright Infringement: We take copyright infringement seriously and will respond to valid notices of infringement.
- Reporting Infringement: Users can report suspected infringement through our designated channels.
5. Contact Us
For questions, concerns, or inquiries regarding our legal documents or any other aspect of our platform, please contact us at info@stretch.com.